A theory of jerks

Picture the world through the eyes of the jerk. The line of people in the post office is a mass of unimportant fools; it’s a felt injustice that you must wait while they bumble with their requests. The flight attendant is not a potentially interesting person with her own cares and struggles but instead the most available face of a corporation that stupidly insists you shut your phone. Custodians and secretaries are lazy complainers who rightly get the scut work. The person who disagrees with you at the staff meeting is an idiot to be shot down. Entering a subway is an exercise in nudging past the dumb schmoes.

We need a theory of jerks. We need such a theory because, first, it can help us achieve a calm, clinical understanding when confronting such a creature in the wild. Imagine the nature-documentary voice-over: ‘Here we see the jerk in his natural environment. Notice how he subtly adjusts his dominance display to the Italian restaurant situation…’ And second – well, I don’t want to say what the second reason is quite yet.

From Eric Schwitzgebel over at Aeon. He defines a jerk thus:

I submit that the unifying core, the essence of jerkitude in the moral sense, is this: the jerk culpably fails to appreciate the perspectives of others around him, treating them as tools to be manipulated or idiots to be dealt with rather than as moral and epistemic peers. This failure has both an intellectual dimension and an emotional dimension, and it has these two dimensions on both sides of the relationship. The jerk himself is both intellectually and emotionally defective, and what he defectively fails to appreciate is both the intellectual and emotional perspectives of the people around him. He can’t appreciate how he might be wrong and others right about some matter of fact; and what other people want or value doesn’t register as of interest to him, except derivatively upon his own interests. The bumpkin ignorance captured in the earlier use of ‘jerk’ has changed into a type of moral ignorance.

At some point in the technology world, it became fashionable to reject the jerk. Perhaps the first meaningful example was the great Netflix culture deck, with its rejection of the “brilliant jerk.” I don't know if any studies led to this movement or whether it was anecdotal, but somewhere along the line, the prevailing strategy shifted from trying to hire and isolate brilliant jerks to just rejecting them outright, perhaps because of a perceived increase in the need for effective collaboration among team members to ship important work.